How to Make a Repair Request

Follow these simple steps to get your vehicle repaired

Cease vehicle use immediately
when you notice a fault to prevent
further damage

Submit your repair request
through our 24/7 online portal
with fault details

Take your vehicle to any UK VATregistered garage for
professional diagnosis

Receive approval confirmation
and proceed with authorised
repairs

Important:

All repairs must be authorised before work commences. Unauthorised repairs will
Not be covered under your warranty plan.

 

 

 

Compliance is
mandatory to maintain
warranty validity.

To ensure your warranty
remains valid, you must adhere
to all servicing requirements
listed below.

Follow manufacturer service schedule as specified in your vehicle handbook

Use only UK VAT-registered garages for all servicing and maintenance work

Keep all service invoices and receipts as proof of regular maintenance

Maintain a complete service history throughout your warranty period

Failure to comply may result in claim rejection or warranty invalidation

Warning:

Non-compliance with servicing requirements will void your warranty
Coverage. Always retain proof of service and ensure work is completed by qualified technicians at VAT-registered facilities.

Transferable to private owners for a small administration fee. Add value to your vehicle when selling and provide peace of
mind to the new owner.

Optional nationwide recovery available at purchase. Get 24/7 roadside assistance, vehicle recovery, and emergency support
across the UK.